Our Team

Our Team

Nancy Balfour

Managing Trustee

Water, sanitation and hygiene specialist, Nancy has a degree in civil engineering and 26 years of professional work in the technical, organizational and management aspects of community water development. Specializing in areas in acute and chronic crises, Nancy has worked on relief, recovery and development projects, particularly Kenya, South Sudan, and Somalia. She has also advised on global and regional policy including humanitarian good practice and inter-agency coordination working with the EC, Red Cross movement and UN. Throughout this period she has established herself as a strategic thinker able to guide and successfully implement programs beyond the water sector stretching into pastoralist development, drought risk management and resource-based conflict as well as all aspects of relief in both conflict and natural disaster situations.

Nancy also has specific skills in capacity building and advocacy as well as good team-building and leadership skills. Nancy has recently completed her assignment as the Chief of WASH section for UNICEF Somalia, a position that involved program design and implementation, including structuring of Public-Private Partnership (PPP) frameworks for rural and urban water supplies as well as guiding response to the famine in 2010/11.


Peter Hailey

Managing Trustee

Peter holds a Masters degree in Human Nutrition and has 22 years of professional experience in the nutrition and humanitarian sector in Africa, Central Asia and the Balkans. His most recent work experience was at UNICEF Somalia, where he served as Chief of Nutrition. In this role, Peter took the lead in the nutrition sector to respond to the famine involving a rapid scale up in nutrition programming across the whole of Somalia. During this scale up and in the period after the famine Peter catalysed and facilitated the transition of the nutrition programme from an emergency response oriented programme to one which covered all aspects of nutrition specific and sensitive programming whilst at the same time ensuring the integration of nutrition into the other sectors, in particular Health, Social Protection and WASH sectors. This integration process went hand in hand with the development of policy, strategy, programme design and implementation for nutrition for emergency, humanitarian and development work.

Throughout his time in Somalia­­­, Peter was influential in developing the cash response programme and nascent cash based social safety nets programme as well as the definition of UNICEF Somalia’s’ resilience programme. Prior to Somalia, Peter worked at country and regional (East and Southern Africa) level of UNICEF and global and country level for different INGOs. During this time he established himself as a recognised strategic thinker specialised in programming, information systems, and approaches for effective responses in complex crisis and fragile areas where humanitarian and development programming often overlap. Peter has strong leadership skills as well as programme, team management and financial management skills.



Our Work

Current Opportunities


Privacy Policy

Ongoing Projects

Development of the inception report and Phase One for the WASH Severity Index
Analysis of DFID-Zimbabwe Partners and Interventions Targeting Nutrition Components Towards Developing a Roadmap for Change
Technical Assistance to Strengthen Capabilities (TASC) – Nutrition Information and Analysis Systems in Yemen

Contact Us

P.O Box 8-00606, Sarit Center,
Nairobi, Kenya.

888 Brookside Drive, No 9, Brookside, Westlands, Nairobi, Kenya.

Email: info@whatworks.co.ke