Sevice Delivery Approaches
Typically service delivery system strengthening is considered to be a long term development agenda and humanitarian aid rhetoric focuses on delivering a package of support designed to meet immediate basic needs. Households living permanently with fragility or on the edge of crisis cannot wait until the crisis is over to access social services that are essential for their families’ wellbeing.
Communities in these areas need access to reliable health, nutrition, water, agriculture/livestock and education services. There is demand for these services and despite the fragility of their lives some households are willing and able to pay for services. In the absence or weakness of government in many fragile areas, private sector has grown up to fill the gap and a majority of people relies on this for basic medical, water and food needs. Can context specific, risk sensitive and locally accountable service delivery models be designed and put in place which respond to demand while also having flexibility to adapt to shocks? What are the alternatives to short term relief services such as water trucking? Is decentralized service delivery the answer? How can the strengths of the private sector be harnessed to develop service delivery mechanisms? Is governance and government the same thing? How can sustainable services be effectively delivered in peri-urban areas populated largely by marginalized Internally Displaced Persons (IDPs)?
CHC projects designed to answer these questions and change policy and practice:
Oxford Policy Management (OPM) was commissioned by the Research, Evidence and Development Department (RED) within DFID to carry out the Maintaining Essential Services After Natural Disasters (Maintains) programme. Maintains is a...
The objective is to support the Global WASH Cluster (GWC) and UNICEF as cluster lead agency in the development of an International Phased Classification (IPC) system for the WASH humanitarian coordination platforms to fulfill their key...
Pastoralist Women and Water – Understanding the ways in which women’s disempowerment contributes to water security risks
In March 2016, the Centre for Humanitarian Change (CHC) conducted the ‘Pastoralist Women and Water’ study as part of the REACH programme – a global research programme aiming to improve water security for the world’s poor. This study...
888 Brookside Drive, No 9, Brookside, Westlands, Nairobi, Kenya.